posted by [identity profile] mahokiwi.insanejournal.com at 12:40am on 03/05/2008
"just the front desk"
><

yeah well, in a second I'm gonna be "just the person who hangs up on you repeatedly, therefore making it impossible for you to contact anyone else"

or

"just the person who can't read your mind because it is apparently too small!"

or
"just the person who is now done with this conversation"
 
posted by [identity profile] sigelphoenix.insanejournal.com at 01:08am on 03/05/2008
Right! You know, this lowly receptionist actually has a whole helluva lot to do with your fate, because if you mistreat me, then my supervisors (you know, the actual important people) find out. And they care about how you treat all people, regardless of whether or not they're "just the front desk."

*grumblegrumble* I hate being treated like I couldn't possibly know what I'm talking about, even though, hey, I work here. And even if I didn't know the answer, at least I was asking questions about relevant details and explaining what information I lacked - you know, communicating. And this person did not only have clearly bad communication skills, but seemed averse to the concept of communicating in general.

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