sigelphoenix

1. When you call my office, do not greet me with, "Who's this?" If you are looking for a specific person, ask for them. If you don't know who you need to speak with, ask me and I'll direct you. If you want my name, "Can I get your name?" is a good way to go. "Who am I speaking with?" is also acceptable. Demanding my identity when you called me is not, you asswipe.

2. When I let you use my office phone for your own phone call, rather than making you go across the hall and use the payphone (as I am within my rights to do), you say "thank you." You do not hang up and walk away, without saying anything to me or even giving my phone back to me, you asswipe.

These are just two that occurred to me within the last hour. Please add whatever rules you can think of.

Please note that "you asswipe" is not a necessary suffix for these rules. It is true that not all customers who commit offenses are actually asswipes; some of them are just ignorant or clumsy. But damn if it doesn't feel good to say it.